About Expand My Business:
Expand My Business is Asia’s largest managed marketplace for digital services. We offer services in the digital space, broadly divided into four verticals: IT Development, Digital Marketing, Web 3.0, and Resource Augmentation. We operate with a pool of verified agencies across India on our platform.
Job Description: To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication and customer service skills.
Responsibilities:
• Calling existing and potential customers to generate promising leads/appointments for company products and services.
• Processing all customer requirements accordingly.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business. • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly calling & leads targets. Requirements: • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
• Proven experience working as a telesales executive.
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
What It Takes To Be An Xpander:
• Ambitious
• High ownership
• Positive Mindset
• Humble
• Innovative
• Leadership Skills
• Doer attitude
• Good Communication
Skills Elevating our Success:
• Closed 3000+ projects within a short span of 4 years; Projected deliveries by 2024 are 4500+.
• Entered MENA region to offer new-age tech solutions;
• We’re all set to broaden our client base globally.
• We are targeting global IT giants as the one-stop solution for all Digital and IT needs.
What’s In It For You:
• A dynamic and collaborative work culture with great ownership Opportunities.
• Working with some of the most innovative and successful individuals across sectors.
• A robust ecosystem with cross-industry work possibilities.
• Interacting and working closely with a diverse and experienced leadership team.
• An environment driven by the “doer” mindset and high performance.
• Collaborating with global entities to offer time and cost-efficient solutions.